2 jobs found in owings mills

Description In the automotive Sales Associate role (Customer Service Advisor) you’ll have a great opportunity to learn the auto services business.  This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store.  Our Career Road Map Program can prepare you for a Service Manager and/or Store Manager role within the organization.  Many of our District Managers and Regional Vice Presidents started out as Sales Associate.  National Tire and Battery (NTB) is committed to developing our associates and promoting from within the organization. Company Overview For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico. Job Responsibilities Assist customers in selecting the proper fitment of tires Inform customers of vehicle inspection findings Educate customers on schedule maintenance services Assist Store Manager and Service Manager with operational duties Deliver professional and courteous customer service Other duties as assigned  Qualifications Sales Experience Customer Service Experience Car Enthusiast Automotive Sales Experience is a plus Ability to work a flexible retail schedule including weekends, evenings and holidays Valid Driver’s License Bilingual English and Spanish a plus Criminal Background Check Pre-employment Drug Screen Must be 18 years or older Benefits Competitive compensation Medical, Dental and Vision coverage Company paid short term disability and company subsidized long term disability Company paid life insurance 401(k) with company match and immediate 100% vesting Generous paid vacation and paid time off Tuition reimbursement Company paid ASE Certifications and Career Path Development programs Flexible spending account Employee assistance program Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction Vendor purchase discount program Employee automotive discounts And more! TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Description The Automotive Service Technician I (ASTI) is responsible for performing basic automotive services in compliance with TBC Corporation’s policies, procedures, and quality standards as well as all municipal, state, and federal regulations. An AST I is expected to be productive and comply with company safety, loss prevention, and customer service programs. Company Overview For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico. Job Responsibilities   Performs basic automotive services within the identified skills, knowledge and abilities for the position level as directed by the Store Management or their representatives Meets or exceeds TBC Corporation’s performance standards for quality and speed of service to our customers Ensures a valid service work order has been created when performing service on a vehicle Ensures the service work order and any required forms/printouts are completed and returned to the service desk with the vehicle keys upon completion of the service Obtains the needed tires and/or parts necessary to perform the service(s) listed on the service work order Returns all unused parts to the service desk after the completion of service Returns rebuilt part cores, batteries and used tires to designated security areas for appropriate handling  Ensures proper level of inspection is completed on each car per GEARS Process − Greet the customer − Establish the relationship − Advise on recommendation − Repair vehicle properly − Strengthen the relationship   Qualifications Minimum age requirement of eighteen years High School Diploma preferred Possesses a valid in-state motor vehicle license Benefits Competitive compensation and bonus Tuition reimbursement 401k plan with a company match. Immediate 100% vesting Comprehensive benefits including medical, dental and vision Company paid short term disability and employer subsidized long term disability Company paid life insurance Discounted tire and automotive services And more! TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.