For shops
Counter sales job description and duties
The short answer
A counter salesperson is the first person a customer meets at a tire shop. They answer questions, quote prices, book appointments and take payment. A good job description lists those duties, what you look for, how pay works and the schedule. Copy the free template below, or post it free on Tire Careers.
Updated
Counter salesperson duties
These are the day to day duties of a counter salesperson. They are the same lines the template below uses.
- Greet customers and answer tire and service questions
- Quote prices, book appointments, and take payment
- Order tires and parts and track what is coming in
- Follow up on quotes so no customer gets forgotten
The template
Fill in the two lines in brackets with your pay and hours. Everything else is ready to post.
Now hiring: Counter / Inside Sales About this job We are hiring for counter and inside sales. You are the first person customers meet, and you help them pick the right tires. What you will do - Greet customers and answer tire and service questions - Quote prices, book appointments, and take payment - Order tires and parts and track what is coming in - Follow up on quotes so no customer gets forgotten What we look for - You are easy to talk to and stay organized on a busy day - Retail or counter experience helps, tire knowledge can be taught - You are comfortable on a computer and a phone - You like closing a sale the honest way Pay and schedule - [Add your pay range here] - [Add the hours and days you need covered] How to apply Tap apply and answer a few quick questions. It takes about two minutes and we reply fast.
What goes in it
- The title. Use the words people search for: counter sales, tire sales or inside sales.
- About this job. One or two plain sentences on what the job is.
- What you will do. Four or five daily duties.
- What we look for. Be honest about training. Say if you will teach the right person.
- Pay and schedule. A real pay range and the days and hours you need covered.
- Where this can lead. The next step up, such as service advisor or assistant manager.
- How to apply. Keep it short. Most people apply from a phone.
What to put for pay
Not enough counter salesperson jobs have stated their pay this month to show a fair number. Check what shops near you post on the counter salesperson jobs page.
How to get more people to apply
- Show the pay range. A post with no pay makes people guess.
- Say the schedule, including Saturdays and on call work.
- Show how pay works: hourly, commission or both, and what a normal week pays.
- Say if you will teach tires to someone from retail.
- Say which shop software you use, if you use one.
- Let people apply from a phone in a few minutes.
- Reply fast. Good counter salespeople take the first solid offer.
Common questions
What does a counter salesperson do at a tire shop?
A counter salesperson greets customers and answers tire and service questions. They quote prices, book appointments and take payment. They order tires and parts, and they follow up on open quotes.
Is counter sales the same as a service advisor?
The two jobs overlap. Counter sales is about tires: answering questions, quoting prices and booking the work. A service advisor writes the repair order and explains repairs to the customer. In a small shop one person often does both, so say which duties the job has.
How should I show pay for counter sales?
Say if the job is hourly, commission or both. If there is commission, say what a normal week pays. Some states, including California, Colorado, New York and Washington, require a pay range on job posts.
Does a counter salesperson need tire experience?
No. Retail or counter experience helps, and tire knowledge can be taught. Look for someone who is easy to talk to and stays organized on a busy day.
Can I post this job for free?
Yes. Posting a job on Tire Careers is free. Pick the counter and inside sales role and this template fills in for you. Add your pay and schedule, and post.